PRIVACY AND DATA PROTECTION POLICY
RESPONSIBLE FOR PROCESSING PERSONAL DATA
Displays-pro.com/ is a website promoted and maintained by the company SEVU BUSINESS, LDA, a private limited company, with NIPC 513895485 and head office at Rua de Covas nº 44 - 46 Celeirós 4705-397 Braga – Portugal.
At SEVU BUSINESS, LDA we understand that the use of your personal data requires your trust. We are subject to the highest standards of privacy and will only use your personal data for clearly identified purposes and in accordance with your data protection rights.
This privacy and personal data protection policy was created to help you understand the practices and conditions under which SEVU BUSINESS, LDA collects, uses and stores your personal data.
Since laws and regulations on technology and personal data protection are constantly evolving, this Policy may be updated periodically. By accessing or using the website, you agree to this privacy policy. If, for any reason, you do not agree with our terms and prefer to delete your account, you can do so using the methods explained below.
This policy applies to the information we collect:
- On or through our website,
- Through your communications with SEVU BUSINESS, LDA via email or other type of electronic messaging service,
- When you create a user account on the website,
- When you register to receive our newsletters.
All personal data will only be kept for the legally required period, respecting its conservation and the guarantees of secrecy and confidentiality recommended by the GDPR (General Data Protection Regulation).
1 – WHAT DATA IS COLLECTED?
Depending on the nature and purpose of your interaction with SEVU BUSINESS, LDA, we may collect the following data:
- EMAIL ADDRESS – will need to be provided if you wish to create a user account, communicate with us via contact forms and/or receive our newsletters;
- IDENTIFICATION DATA – such as Name, Password, Date of Birth, Telephone number can be requested on contact or account registration forms and used to process orders;
- CUSTOMER HISTORY – namely purchases made, order status, abandoned carts, complaints, refunds, vouchers or vouchers awarded, messages exchanged;
- NAVIGATION DATA - related to the way you use the website, including: IP address, browser used, browsing duration, search history, operating system used, language and pages viewed;
- DATA ABOUT VISITS TO THE WEBSITE - including cookies, traffic data, log files and data or communication resources used by you when accessing our website;
- DATA FOR ORDERS PROCESSING – such as Address, Tax Identification Number, and banking information are necessary for the purposes of sending orders, payment and/or invoicing.
2 – WHAT IS THE DATA USED FOR?
Depending on the nature and purpose of your interaction with SEVU BUSINESS, LDA, your data is collected for the following purposes:
- Customer contact and management,
- Processing, payment and shipping of orders,
- Sending promotional newsletters (if you have signed up for this),
- Improve the website browsing experience and prevent the user from having to enter the same information over and over again,
- Analyze website traffic and data to measure the number of users and subsequently make the website easier to use,
- Obtain information for statistical purposes.
Refusal to provide some data may lead to the unavailability of certain services.
3 – WHO HAS ACCESS TO THE DATA?
To ensure maximum security and privacy for our customers, the data collected is processed and accessed in a restricted manner by company employees based on the “need to know” criterion and only within the scope of the purposes communicated above.
In order to comply with our obligations in terms of processing and sending orders, we may need to share your data with partner entities of SEVU BUSINESS, LDA, always taking care to share only the strictly necessary data with the minimum of possible entities.
We may therefore need to share your data with:
- online payment processing companies
- freight transport companies (e.g. MRW, Chronopost...)
- email marketing management and sending companies
- companies that manage and collect reviews and recommendations
- computer cabinets
- accounting offices
4 - HOW LONG IS DATA STORED?
We only keep your data for as long as necessary within the scope of the purpose for which it was collected.
This storage period varies according to the data in question, as it may be affected by the nature and purpose of collection. Likewise, certain legal obligations stipulate a specific storage period.
5 - DATA SECURITY
We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity and availability of your personal data.
Although data transmission via the Internet or website cannot guarantee complete security against intrusions, we and our service providers and commercial partners make every effort to implement and maintain physical, electronic and procedural security measures designed to to protect your personal data in accordance with applicable data protection requirements. Among others, we have implemented the following:
- Restricted access to your personal data and only within the scope of the purposes communicated,
- Protection of information technology systems through firewalls, with a view to preventing unauthorized access to your personal data,
- Permanent monitoring of access to information technology systems with a view to preventing, detecting and preventing the misuse of your personal data.
The security and protection of your information also depends on you. If we have given you (or you have chosen) a password to access certain parts of our website, you are responsible for keeping this password confidential. For your safety, we ask that you do not share this data with anyone.
6 - USER RIGHTS
In accordance with the provisions of applicable data protection regulations, namely the European General Data Protection Regulation (RGPR) and the Data Protection Law, the user has the following rights:
- RIGHT TO BE INFORMED - you can at any time request additional information about the use we make of your personal data.
- RIGHT TO ACCESS AND RECTIFY DATA - you can exercise this right directly in the Personal Customer Area of the website.
- RIGHT TO BE FORGOTTEN / DELETED – you can request the deletion of your data. Please note that we can only delete your personal information if we also delete your customer account. We may reject a request to change information if we believe that the change would violate legal requirements or produce misleading information.
- RIGHT TO RESTRICTION OF PROCESSING – you can limit the way we use your personal data, for example by clicking on the UNSUBSCRIBE link present in our newsletters.
- RIGHT TO DATA PORTABILITY – you can obtain a copy of the personal data you provided to us directly in the Personal Customer Area of the website.
- RIGHT TO OBJECTION – the user may, at any time, withdraw their consent, with effect for the future. After you completely withdraw your declarations of consent, you will no longer be contacted or receive communications for the purposes described in this Privacy Policy.
- RIGHTS RELATED TO AUTOMATIC PROCESSING – by adjusting the settings of your own browser you can prevent it from accepting new cookies, be notified when you receive a new cookie or disable cookies completely.
The exercise of these rights is subject to certain exceptions designed to safeguard the public interest (prevention or detection of crimes) or our interest (maintenance of professional secrecy).
If you exercise any of these rights, we will analyze it and respond within 30 days.
7 - CONTACT INFORMATION
To clarify any questions, exercise the rights mentioned above or make comments about our privacy practices, please contact us by the following means:
- EMAIL – info@displays-pro.com
- ADDRESS - Rua de Covas nº 44 - 46 Celeirós 4705-397 Braga – Portugal